Responsible Gaming

Gambling Should Be Entertainment

At Zoome Casino Australia, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any entertainment activity, it should only be enjoyed with money you can afford to lose.

Please gamble responsibly and within your means. If you find yourself struggling to control your gambling habits, support is available.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. We are committed to preventing underage gambling and strictly verify all player accounts.

If you are under 18, you must not access or use our casino services. Parents and guardians are encouraged to discuss responsible gambling with young people and use parental controls where available.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essentials (rent, bills, food)
• Hiding gambling activities or lying about time and money spent
• Feeling anxious or irritable when not gambling
• Neglecting family, friends, work, or education due to gambling
• Needing to gamble with increasing amounts to feel excitement
• Unsuccessful attempts to cut back or stop gambling
• Borrowing money to finance gambling
• Experiencing relationship conflicts because of gambling
• Using gambling to escape problems or negative feelings

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Safer Gaming Features

Responsible gaming tools can help you maintain control. We encourage all players to use the following features:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Set a maximum amount you're willing to lose during a session or week
• Betting Limits: Restrict the size of individual bets
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
• Time-Out: Temporarily suspend your account for a period you specify (hours, days, or weeks)
• Self-Exclusion: Permanently or temporarily exclude yourself from our platform

To access these tools, visit your account settings or contact our customer support team.

Support & Counselling Services

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support across Australia and beyond:

If You Need Help

Problem gambling is a serious issue that affects individuals and families. If you are struggling with your gambling, please reach out for help today.

There is no shame in seeking support — trained counsellors are available to listen and help you regain control. Contact any of the support organisations listed above, or speak with your doctor for a referral.

Remember: It's never too late to get help.